Privacy Policy for steephillcove.com
1. Introduction
At steephillcove.com (“we,” “us,” or “our”), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We take your rights and data security seriously and are dedicated to maintaining your trust through transparency and accountability.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access steephillcove.com (the “Site”). Where we determine the purposes and means of processing personal data, we act as the “data controller” under the GDPR. If you are a resident of California, you have rights under the CCPA detailed herein.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data
This includes information about how you use the Site, such as your IP address, browser type, referring/exit URLs, device identifiers, session timestamps, and your interaction with various parts of the Site.
b) Account Data
Information you provide when registering or updating an account, including your name, billing and shipping address, email address, and phone number.
c) Profile Data
Includes preferences you have provided, purchase history, behavior on the Site, and demographic details which help personalize your experience.
d) Communication Data
Records of your communications with us, such as customer support messages, emails, online chat inquiries, and feedback.
e) Technical Data
Device and system configuration data such as operating system, screen resolution, system language, and other diagnostic information.
f) Transaction Data
Details related to purchases made on steephillcove.com, including order history, payment method, delivery address, and transaction identifiers. We do not store complete payment card details.
g) Preference Data
Includes marketing communications preferences and information about products or services that are of interest to you.
4. Legal Bases for Processing
We rely on several legal bases for collecting and processing your personal data, including:
– Performance of Contract: To fulfill our obligations when you make a purchase or register an account.
– Legitimate Interests: For security, optimization, fraud prevention, and business analytics.
– Consent: Where you have provided explicit consent, such as for marketing activities or cookies (non-essential).
– Legal Obligation: To comply with applicable legal requirements.
5. Your Rights
Under the GDPR and CCPA, you have certain rights relating to your personal data:
– Right of Access: Request confirmation and access to your personal data.
– Right of Rectification: Request correction of inaccurate or incomplete data.
– Right of Erasure: Request deletion of your data under specific circumstances.
– Right to Restrict Processing: Request temporary suspension of processing.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Rights under the CCPA: Including the right to know, delete, and opt out of the sale of personal information.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your data, including:
– Use of HTTPS encryption across steephillcove.com
– Access controls and authentication procedures
– Secure data storage and user session management
– Routine system monitoring and audits
– Staff training on data protection practices
7. International Transfers
Your data may be transferred and stored outside the country of your residence, including to jurisdictions that may not have equivalent data protection laws. In such cases, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the European Commission and adherence to regional compliance mechanisms.
8. Data Retention
We retain personal data as follows:
– Usage and Technical Data: 12 months for analytical purposes
– Account and Profile Data: As long as your account remains active or until your request for deletion
– Communication Data: 24 months from last interaction
– Transaction Data: 7 years for accounting and tax compliance
– Preference Data: Until you update preferences or withdraw consent
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on steephillcove.com. The types of cookies we use include:
– Essential Cookies: Necessary for basic site functionality
– Functional Cookies: Remember your settings and preferences
– Analytics Cookies: Help us understand user behavior and improve performance
– Performance Cookies: Monitor page load speeds and responsiveness
10. Cookie Management and Compliance
You can manage your cookie preferences via the consent banner displayed upon first visit or by adjusting settings in your browser. Under GDPR and CCPA, we obtain your consent before setting non-essential cookies and provide opt-out mechanisms for analytics and marketing cookies. You may withdraw your consent anytime through the site’s privacy settings or your browser configuration.
11. Children’s Privacy
steephillcove.com is not intended for children under the age of 13. We do not knowingly collect personal data from individuals under 13 years old. If we learn that we have inadvertently gathered such information, we will take appropriate steps to delete it. Parents or guardians who believe their child’s data has been accessed without consent should contact us at [email protected].
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Where material changes are made, we will notify users through reasonable means, such as a banner notification on the Site or direct communication.
13. Contact Us
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
We are committed to complying with applicable data protection laws and providing transparency in our data practices. Your privacy is our priority, and we encourage you to reach out with any inquiries or concerns regarding the security or usage of your personal data.